Transparency, rules and protection
Italia Quality’s integrated legal framework: privacy, authentic reviews, community, moderation, businesses, rankings, advertising, AI and intellectual property.
Each document is versioned and carries an effective date. Superseded versions are archived by the system. Specialist policies prevail over general terms for the subject they govern, subject to mandatory law.
Core legal documents
Operator identity, platform ownership, contacts, service nature and institutional notices.
Effective · v2.0 · 07/09/2026Contractual rules for access, accounts, content, platform use, liability and termination.
Effective · v2.1 · 07/09/2026Comprehensive notice on personal data, accounts, location, visit evidence, AI, providers, retention and rights.
Effective · v2.1 · 07/09/2026Technical cookies, consent banner, granular preferences, withdrawal, choice audit trail and third-party technologies.
Effective · v2.2 · 08/09/2026Community and reviews
Duties, independence, conflicts of interest, genuine visits, evidence, photos, conduct and Scout reputation.
Effective · v2.0 · 07/09/2026Legal and platform requirements for genuine reviews, timing, incentives, evidence, expiry and business replies.
Effective · v2.0 · 07/09/2026Principles of respect, fairness, non-discrimination, conflicts, safety and quality of community interaction.
Effective · v2.0 · 07/09/2026Rules for photos, captions, copyright, depicted persons, brands and publication licence.
Effective · v2.0 · 07/09/2026Moderation and redress
Criteria, priorities, measures, proportionality, transparency and handling of disputed content.
Effective · v2.0 · 07/09/2026How to notify allegedly illegal content or non-compliant reviews, required elements and how notices are handled.
Effective · v2.0 · 07/09/2026Procedure to challenge removals, restrictions, moderation decisions, business claims and reputation measures.
Effective · v2.0 · 07/09/2026Business, rankings and commercial
Rules for claiming a listing, verifying representatives, replying, updating data and using business services.
Effective · v2.0 · 07/09/2026Calculation principles, sample reliability, documented visits, recency, anti-manipulation and payment independence.
Effective · v2.0 · 07/09/2026Requirements for QV recognitions, validity, QR verification, physical materials, withdrawal and certification distinction.
Effective · v2.0 · 07/09/2026Rules for sponsored content, ranking separation, targeting, metrics and commercial conflicts.
Effective · v2.0 · 07/09/2026Rules on subscription, consent, service communications, marketing, unsubscribe and email tracking.
Effective · v2.0 · 07/09/2026Technology, IP and trust
How Italia Quality uses AI for receipts, storefronts and text, applicable limits and which decisions remain human.
Effective · v2.0 · 07/09/2026UESE ownership of software/assets, trademark use, databases, user content and third-party components.
Effective · v2.0 · 07/09/2026Design commitment to inclusive access, compatibility, reporting and continuous improvement without unverified compliance claims.
Effective · v2.0 · 07/09/2026Security measures, user responsibility, incidents, evidence, logging and responsible reporting.
Effective · v2.0 · 07/09/2026Contacts and responsibility
Privacy
privacy@uese.eu
DPO
dott. Giuseppe Izzo · dpo@uese.it
General contact
info@uese.it
Corporate website
uese.eu